Phone: 01592 650375Email: info@advanced-driving-academy.co.uk

Terms and Conditions

Acceptance:

Please take the time to read and review these terms and conditions carefully, as they relate to the use of this website, our products and services.

By using this site, products and services, you signify your acceptance of this policy. If you do not agree with this policy, we kindly ask that you please do not use our site. Your continued use of our site following the posting of a policy change will be deemed your acceptance of these changes. 

1. The Website:

 

  1. This website and the content contained within is the intellectual property of Advanced Driving Academy, and should not be copied, replicated, or distributed, without written consent from Advanced Driving Academy.
  2. This website is for consumer use only and is designed to provide consumers with an accurate representation of our products and services.
  3. You must not knowingly request, receive, make use of, or distribute any information or data derived from or accessible via this website for any commercial purpose.
  4. If you are provided with or create any website account credentials, e.g., username or passwords, see (Section 5: Terms of Business – Online Driver Training), you must treat such information as confidential and keep this information protected as far as reasonably possible.
  5. We reserve the right to control, edit, restrict, disable or delete any account data held on our website, whether created by you or by us, at any time, if in our opinion you have failed to comply with any of these terms and conditions.
  6. By using this website, you are agreeing that you are responsible for making the necessary arrangements for you to have access to the website.
  7. We do not accept any responsibility for any errors or omissions.
  8. If you are in any doubt as to the validity of information contained within these pages, please contact us by email at info@advanced-driving-academy.co.uk.
  9. All information provided on this website is designed to be general in nature, and therefore should not be relied upon or used in connection with the making of any decision.
  10. The information, prices, offers, and details of products and services are subject to change at any time, without notice. Should any changes be made, we shall not be liable to you in any way, and you will not be notified.
  11. Advanced Driving Academy Limited makes every effort to ensure that all the information provided on this website is correct and as accurate as possible at the time of publish on the website, however, this does not represent that all information provided is wholly accurate, comprehensive, verified or complete, and makes no representation or warranty, as to the currency, adequacy, or suitability, thus Advanced Driving Academy Limited shall accept no liability for the accuracy or completeness of the information contained on this website, or for any reliance placed by any person on this information.
  12. All products and services advertised are subject to availability, and we give no guarantee in this regard.
  13. If you apply for or purchase any product or service advertised on this website, these terms and conditions should be read and understood in conjunction with any other terms and conditions which relate to the product or service that you are applying for or have purchased. Should there be any contradiction between these terms and conditions, relating to a product or service, the latter shall prevail.
  14. The contents of this website are the intellectual property of Advanced Driving Academy Limited, and is freely downloadable for browsing purposes only, and should not be copied or reproduced in whole or in part.
  15. This website is the property of Advanced Driving Academy Limited. Registered Office: Unit 23, Business Incubator, Mitchelson Industrial Estate Kirkcaldy, Fife, KY1 3NA. If you have any questions regarding these terms and conditions, please direct all questions and queries to info@advanced-driving-academy.co.uk.

 

2. General Terms and Conditions of Business:

 

  1. Once a booking by a customer has been accepted and confirmed, either verbally, in person, over the telephone or in writing, a deposit of 10% of the cost of the course is required to secure the booking of any practical driver training, with the remainder of the training fee due 21 days before the commencement of training.
    1. Cancellations: Should the client cancel the course before making full payment (21 days before training course commencement), the 10% deposit will be forfeit. Should the client cancel within 21 days of the course start date, the whole course fee will be charged. If the training delegate (trainee) becomes unavailable, it may be possible, at the discretion of Advanced Driving Academy Limited, to substitute the training delegate or reschedule the training course if reasonable notice is given. All cancellations must be given in writing, and verbal cancellations will not be accepted. It is the responsibility of the client to provide the Order Number, delegate details and instructions for Advanced Driving Academy Limited if a cancellation is requested.
  2. Payments for driver training course fees should be made out to Advanced Driving Academy Limited, and the unique invoice number should be used as the payment reference. 10% of the total course fee is required at the point of booking, to secure the course. The remainder of the course fee is due 21 days before the commencement of the course. Unless other arrangements have been made, failure to pay the balance could result in the course being cancelled with full charges being incurred.
  3. Any variation in the training course dates, location, time of attendance, etc. will be promptly communicated to the customer by Advanced Driving Academy Limited. Advanced Driving Academy Limited will make every endeavour to ensure the conditions of the original instructions and agreement are met as far as possible. In the event of a course/delegate cancellation made by Advanced Driving Academy, every effort will be made for the delegate to attend the next available course. Any actions or monetary refunds will be made promptly and professionally.
  4. Every endeavour is made to help ensure that any instruction, training, information and learning resources provided by Advanced Driving Academy Limited are correct and accurate at the time, but Advanced Driving Academy does not accept any responsibility for any errors or omission.
  5. If external examinations are involved in the training provided, and the delegate has provided details, Advanced Driving Academy Limited cannot accept any responsibility for the accuracy if a dispute should arise between the delegate/client and the examinations body.
  6. The client should take the necessary steps and adequate provisions to ensure that any driver training provided complies with the rest requirement stated in the Driver Hours Regulations.
  7. Advanced Driving Academy Limited will endeavour to provide training wherever and whenever it is practical to do so, having first assessed the applicant’s capability to receive instruction, providing that this does not breach or compromise the Health and Safety of its workforce, the general public and the individual themselves. Should an individual not meet these capabilities, Advanced Driving Academy Limited and its trainers reserve the right to refuse to train any individual should it be deemed that they will be unable to reach the required standards prescribed by the HSE or DVSA, having assessed the individual.
  8. If a Customer recruits a trainer into full or part-time employment following any training provided to the Customer by Advanced Driving Academy Limited, or approach the Trainer for training whilst they are employed by Advanced Driving Academy Limited, under the terms of this Agreement of or within three months of the instructor leaving the employment of Advanced Driving Academy, whether as a result of the Trainer’s own application or following an offer of employment by the hiring company, the Customer agrees to notify Advanced Driving Academy of the engagement of this Trainer, and to pay the minimum placement charge of £5000, in addition to any extra charges that Advanced Driving Academy may specify in relation to specialised job training that the Trainer has undertaken within 12 months immediately proceeding the date of the Customer’s engagement of the Trainer. All such charges are due within 14 days of receipt of Advanced Driving Academy Limited’s invoice for such recruitment.
  9. Should any training be provided/held at the Customer’s own site, the room/training area must be fit for the purpose. Should the Trainer feel that the premises are not adequate, they may cancel the course at full charge.

The above Terms and Conditions are binding on acceptance of the delivery of training, supersede any terms and conditions that the Customer may wish to impose. No variation may be made without specific and signed consent from the Management of Advanced Driving Academy Limited.

3. Refund Policy

    1. If a refund is payable to the Customer for any reason, it will be completed within 14 days of becoming due. This refund will be calculated after an administration and cancellation costs have been deducted.

 

4.Conditions of Business – Driver Training:

  1. No estimate or assessment of training time required to reach Car/B+E/C/CE/C1/C1E/D1/D1E/D/DE test standard may be considered to be in any way a guarantee that a Driver will pass the test at the end of the suggested training time.
  2. A training day is typically 8 hours in length for a full day or 4 hours for a half-day of training. For health and safety purposes for the Trainer, Trainee, and other road users, there will be a total of 1-hour break during an 8-hour session, and a 30-minute break during a 4-hour session.
  3. Unless an account facility has been pre-arranged and full cleared, all training must be paid for 21 days prior to the course commencement date. Any further training booked either during or after the course must be paid to Advanced Driving Academy Limited and be paid prior to a test date if this has been arranged/provided. Advanced Driving Academy Limited Terms of Payment (see Section 2.) supersede any conditions applied by the customer under their own terms of purchase unless previously agreed in writing before training has been provided. The customer shall make payments of all sums due to Advanced Driving Academy Limited 21 days prior to the commencement of training.
  4. No allowance can be made for the non-attendance of a Driver booked on for a test or a course unless a minimum of 14 days notice is given in writing. Should 14 days’ notice not be given from the Customer to Advanced Driving Academy Limited, the Customer will be charged the full amount. Any rearrangements that have to be made will be charged at the full amount, with no discounts given.
  5. As a company, Advanced Driving Academy Limited’s primary concern is to deliver the highest possible levels of road safety for the protection of our customers, the public and our staff. In the unlikely event that a driver is deemed to be unsuitable for further training, and unlikely to reach test standard, where applicable, the driver will be informed that they are unable to continue with training/take DVSA test, due to safety concerns.
  6. In the event that a Driver is unsuitable to attempt a DVSA test due to road safety concerns, Advanced Driving Academy Limited reserves the right to cancel the DVSA test. In such an event, the Customer will be refunded only the DVSA test charge, and if this is unrecoverable from the DVSA, this fee will be forfeit Advanced Driving Academy Limited cannot accept liability for any loss caused by such a cancellation.
  7. In the event that training time is lost or a test is cancelled due to weather conditions or factors outside of Advanced Driving Academy Limited’s control, we will do our utmost to provide additional training time or rearrange the training schedule. Any training time added to a training session or course following adverse weather or factors out with Advanced Driving Academy Limited’s control will be charged to the Customer at the normal rate. Any actions or events which prevent driving tests from being undertaken are attributable to the DVSA; customers are advised to refer to the DVSA’s website in such matters. Driver and Vehicle Standards Agency – GOV.UK (www.gov.uk)
  8. Should a DVSA driving test be cancelled by the DVSA for any reason, Advanced Driving Academy Limited will provide the Customer with a DVSA out of pocket expenses form, which will allow the Customer to claim from the DVSA for out-of-pocket expenses incurred. Advanced Driving Academy Limited will charge again to take the Trainee to the test. Advanced Driving Academy Limited is not liable for any claim made against the DVSA.

 

5. Terms of Business – Online Driver Training

  1. The contents and intellectual property of Advanced Driving Academy Limited’s online driver training platform is the property of the Company, and should not be shared, copied, edited, sold or distributed without prior written consent from the management of Advanced Driving Academy Limited.
  2. Any Online Driver Risk Assessment or Courses purchased on Advanced Driving Academy Limited’s website (advanced-driving-academy.co.uk) are licensable and if the Customer is found to be in breach of these Terms and Conditions, Advanced Driving Academy Limited reserves the right to remove course access and delete or disable any user or company accounts without notification.
  3. The customer is responsible for their Advanced Driving Academy Limited account credentials and as such, this information should be kept private and confidential, protecting this information, as far as reasonably possible. If user login credentials are shared with another party, Users may have their accounts disabled or deleted.
  4. Users who are recognised as a ‘Group Leader’ are responsible for the data protection of the members of their group, including any contact information and reports accessible from their group management interface. This information should be kept private and confidential, and if a breach of these Terms and Conditions is identified, the Group Leader or Group may have their accounts disabled or deleted without notification.
  5. Customers operating from within East Africa Region (Kenya, Uganda, Tanzania, Rwanda, Burundi), are managed by our Affiliate Organization, Royal Oilfield Logistic Services and Supplies Limited (ROLSS). ROLSS manage and organise Advanced Driving Academy Limited’s operations in the East Africa Region. ROLSS have access to training records for businesses operating in the East Africa Region, which will be used to help deliver their services and improve road safety in the East Africa Region. Should any Customers prefer for ROLSS not to manage their account, Advanced Driving Academy Limited should be promptly notified in writing.

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