Phone: 01592 650375Email: info@advanced-driving-academy.co.uk

Privacy Policy

Privacy Policy

Privacy Policy: How We Use Your Data

For us to operate our business and provide you with our services to you, it is occasionally necessary for us (Advanced Driving Academy) to collect or process information about you. This information will typically take one or more of the following forms: 

  • Information that you freely provide us directly, through completing an online form, or contact us via our website or social media channels. 
  • Information that is automatically sent to us by your device (computer, smartphone, tablet) when you visit our website, including your computer’s technical address (IP address) or information relating to the internet browser you are using. 
  • Information relating to your activity on our website and use of our services, including the pages you visit on our website.
This privacy policy sets out and details the information that we will collect about you, and how we protect and use your data to provide our services. When you get in touch with us or make an enquiry, we will ask you to provide us with the necessary information. This will allow us to provide you with the services you require. We will hold and retain your personal information for a prescribed length of time, dependant on your relationship with us, as follows: 
  • For all enquiries, we will hold your personal data for a period of 6 months. 
  • Once you become a customer/client of Advanced Driving Academy, by making a purchase, we will hold your information for the length of time you are an active customer/client, plus 6 complete financial years from your last recorded activity.  This is in line with financial and accounting regulations. 
  • We will only ever share your data with the following third parties, where it is necessary to provide you with a service.
    • World Pay (Payment Card Processing)
    • Pass Drive Ltd
    • DVSA
    • Our Trainers
    • Service providers who provide IT and administrative support services. 
    • Energy Savings Trust
    • HubSpot (Customer Relationship Management System. 
    • ROLSS

Privacy Policy: How We Protect Your Information

To help protect your information and data, we follow strict security procedures in the storage and disclosure of personal data which you have provided us with. This allows us to prevent unauthorised access by UK data protection legislation and GDPR. We do not collect any sensitive data or information about you, except when you knowingly and willingly provide it. To help maintain the accuracy of our database, you can check, update or remove your personal details by emailing info@advanced-driving-academy.co.uk. 

Cookies

We use these small text files placed in the memory of your browser or device when you visit our website. Cookies allow our website to recognise a particular device or browser. There are many different types of cookies, including: 

  • Session Cookies: These expire at the end of your browser session, and allow us to link your actions during that particular session. 
  • Persistent Cookies: These are stored on your device, between browser sessions, allowing us to remember your preferences or actions across multiple sites. 
  • First-Party Cookies: This type of cookie is set by the specific site that you are visiting. 
  • Third-Party Cookies: These are set by a third party site separate from the site that you are visiting. 

There are several different ways in which you can influence and manage how cookies are stored on your device. The majority of browsers (including, Chrome, Safari, Edge, Internet Explorer and Firefox) allow you to manage your preferences, for whether to allow or block cookies. These browsers also offer a range of tools to remove any cookies. You can review instructions on how to manage your cookie settings using the ‘help’ section on your browser. 

Website Analytics

We use Google Analytics to gain insight and understanding of how individuals use our site. When users visit our site, information about their visit (including pages visited and session duration) are sent anonymously to Google Analytics (Google).  The data collected contains information about all website users and their devices, and all data and information stored are completely anonymous. Users can not be identified from this data. Google Analytics does not contain personal data, and as such, we do not specifically ask for your prior consent. 

We use HubSpot as our Customer Relationship Management System. This system can provide us with information relating to your use of our products and services. This provides us with general website analytics similarly to Google Analytics. The data is anonymous and users cannot be identified. However, in instances where you have submitted a website form, and given consent, your experience on our website is provided to us. This allows us to tailor our products and services to your individual needs, and provide you with a higher quality service. You can withdraw your consent to this by contacting us via email: info@advanced-driving academy.co.uk.

Your Acceptance Of These Terms

This Privacy Policy may change over time, in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any changes to our policy. 

By using this site, you signify your acceptance of this policy. If you do not agree with this policy, we kindly ask that you please do not use our site. Your continued use of our site following the posting of a change in policy will be deemed your acceptance of these changes. 

If you have any questions or require any additional information about our privacy policy or how we use and store your data, please contact us via email: info@advanced-driving-academy.co.uk.

Get In Touch

Do you have any questions about our privacy policy, or how we store and use your data? We would be happy to help. Please take the time to get in touch today.

Stay connected